SHOPPING INFORMATION

You may pay by:

  • Debit and Credit card (Visa, Mastercard, and American Express)
  • PayPal Express
  • Afterpay

Shipping costs $10 flat rate Australia Wide unless free shipping period which is very normal on our website.

No. All orders are sent Authority to Leave.

Orders are usually dispatched within 3 business days and are sent via Australia Post. Usual delivery time-frames is 3-8 days from dispatch depending on location.

Please click here to see the domestic delivery times via Australia post.

Missing parcels are rare, and we are doing our best to make sure you would receive your order on time.
If you have not received your package within 10 business days of placing the order, please contact us via email sales@curlfans.com with your full name and order number and we will look into the matter immediately.

Please read our refunds and returns policy. It is clearly explained over there.

Unfortunately, for cosmetic consumable items such as Shampoos, Conditioners, Vitamins, and so on, we will not accept the return. But for other items, please email us within 10 days of purchase at sales@curlfans.com and we will consider your request. Please read our Change of Mind policy from refunds and returns policy.