Who we are
Our website address is: https://curlfans.com.au.
Modified 17 May 2021
Curl Fans Commitment to Privacy
At Curl Fans it is our obligation to protecting the privacy of our customers. We will not collect your personal information unless you choose to provide it to us voluntarily. We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. We will not store or keep any financial information you provide.
How We Use Your Information
We use your information in a number of different ways including any of the below:
- To provide products and services and to process transactions
- To create orders, transaction records, agreements for the sale of products, accounts, tax invoices or receipts;
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
- To communicate information regarding our products, services, promotions, events and competitions which might interest you;
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, related product or service information, etc.
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product requested.
Type of Information We Collect
The type of personal information we collect is dependent on the type of service or interaction you wish to receive. Personal information we collect may include your name, address, phone and other contact details (e.g. fax, email), date of birth, merchandise information (e.g. purchases, orders), method of payment. Sometimes we will also collect other personal information, such as where you shop or what your interests are, so that we can improve our service and product offering to you. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information, products or services. We do not store your credit card details in any way, they are encrypted and transmitted directly by you to our payment processing provider.
How We Collect Your Information
The personal information we collect is generally supplied directly by you through our website when you; Browse our website; Save an item; Register on our website; Log into our website; Make a purchase from us; Contact our customer support; Click on any of our banners, hyperlinks or plugins; or Interact with us on social media. We may also collect your information in variety of other different ways. For example, from third parties including our related entities, businesses or commercial partners and from publicly available sources of information.
Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Advertising and Marketing Messages
We may send you marketing materials and messages via email, SMS or other channels to keep you updated on what we are up to and to help you see and find relevant products. You will only receive these types of messages if you have opted in. You have the option to stop marketing messages from us at any time by adjusting your account settings, unsubscribing or getting in touch with our customer service team. To keep you up to date and help you find relevant products we also engage in online advertising. Like many companies, we target branded ads and banners to you when you are on other websites and apps. To do this we utilise a variety of networks and technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
The types of advertisements you see will be based on the information you provide to us while interacting with our site (e.g. search history or pages visited) as well as ads you have engaged with previously.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, etc.) will not be stored on our servers.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://curlfans.com.au/